Hey!
We've introduced 'Forgot Workspace' on the RealWear Cloud sign in page.
Forgot Workspace helps you quickly and easily recover access to a workspace that you’ve been locked out of.
The feature is secure and easy to use. In a few simple steps, you’ll be able to see your workspace details and get back to RealWear Cloud.
Thanks for being part of the RealWear Cloud family!
The RealWear Navigator™ 500 series firmware has been updated to version 1.4, bringing with it a range of exciting new features.
First and foremost, the RealWear Navigator™ 500 series is now fully compatible with the thermal camera, allowing you to monitor temperatures in your environment and make sure everything is running safely.
We’ve added a range of security patches to the RealWear Navigator™ 500 series to make sure your system remains safe and secure. We’ve also included a range of bug fixes and the device now supports improved dpi scaling, to make sure everything looks perfect on devices across the range.
We hope you’re as excited as we are about the new RealWear Navigator™ 500 series firmware V1.4! We’re committed to making sure our devices are always up-to-date with the latest technology, so you can be sure you’ll always be getting the best out of your RealWear Navigator™ 520.
Find out more here or by contacting our team on support@realwear.com
We’re excited to announce a new update to RealWear Cloud – our powerful cloud-based platform. Our team has been working hard with bug fixes, UI tweaks, and more.
We’ve improved the UI to make it easier to understand what you're seeing, we've tweaked some font sizes to improve the Dashboard and fixed some pesky bugs with the layout. Plus you’ll have access to a new feature we know you've been waiting for.
We're introducing the the 'Delete app' button into the My Apps section of RealWear Cloud.
The delete button removes the app from the My App section of the workspace and also unassigns it from your device. Read more about this here: https://support.realwear.com/knowledge/how-do-i-delete-an-app-from-my-apps
We’re excited to share that RealWear’s HMT-1 and HMT-1z1 have a new firmware release, v12.5! This new firmware update includes a variety of features and fixes to help make your workday easier and more efficient.
One of the most exciting new features of this firmware update is the addition of Kiosk Mode (PRO Feature). Kiosk mode allows you to lock the HMT-1 or HMT-1z1 into a single application, making it easier for users to access the exact information they need in the moment.
We know how important it is for you to have access to the latest and greatest features and fixes, so we’re proud to bring this new firmware upgrade to you. We’re confident that it will help you get the most out of your RealWear HMT-1 and HMT-1z1 devices.
Find out more about this release here:
https://support.realwear.com/knowledge/firmware-release-12.5-release-notes
Welcome to the latest update for RealWear Cloud!
We've expanded the graphs and charts in RealWear Cloud so you can see more data at a glance. This is a great way to see how your devices are being used across your Workspace and over an extended time period. We've updated this feature for all RealWear Pro workspaces.
You can choose between pre-set definitions (7 days, 14 days, 30 days, 60 days) or enter your own custom time range.
Learn more here: https://support.realwear.com/knowledge/how-do-i-use-reporting
Login to RealWear Cloud here: https://cloud.realwear.com
We are excited to announce that, from today, the October 2022 release of Microsoft Teams for RealWear is generally available to all users! This app release improves on the previous release with new features, expanding the functionality of hands-free, voice-controlled Microsoft Teams.
Key features of this update include:
Find out more about this release here:
Check out the blog here: https://www.realwear.com/blog/get-more-out-of-microsoft-teams-for-frontline-professionals/
Knowledge Base Update: https://support.realwear.com/knowledge/microsoft-teams-on-realwear
We cannot wait for everyone to try out this new app and we hope you enjoy it!
Today we are releasing HandsFree for Zoom 2.0 for the RealWear HMT-1, HMT-1Z1, and Navigator™ 500 devices. With this release, all users can take advantage of the updated user experience and features.
You can install this application on any device with supported firmware from your RealWear Cloud dashboard.
Find out more about this release, device requirements, and the updates here:
Knowledge Base
https://support.realwear.com/knowledge/handsfreeforzoom
Check out our blog here:
https://www.realwear.com/blog/the-latest-version-of-handsfree-for-zoom-offers-more-features/
New Features
Improved UI and UX
Support for Annotations, Screen Sharing and Whiteboarding within a meeting with a remote expert.
Join Meeting without a password
BugFixes
Video feed turns off after user stops screensharing
UI Optimization
Open Camera Bug
Screen Sharing Bug
Muting / Unmuting Bug
Maintain consistent aspect ratio
Additional Languages
Spanish
Japanese
Learn how to install beta apps here
Early pre-release access to the latest Microsoft Teams app
Today we are releasing Microsoft Teams for RealWear V1449/1.0.89.2022335601.
This is a pre-release version to enable RealWear Cloud admins to install and test the latest Microsoft Teams offering for RealWear Device
Updates in this version:
To learn how to install a pre-release app read our Knowledge Base Article here
Today's update brings two new features, introducing a new Home Screen Configurator and Kiosk Mode (PRO Feature).
These features are currently available on all Navigator™ 500 using version 1.3 and will shortly be available on the the HMT-1 and HMT-1z1
The Home Screen configurator makes it easy to customize your home screen to match your preferences. You can choose to rearrange apps on the device home screen or add your own range of custom apps for easy access.
Kiosk Mode (PRO Feature) is a great way to use RealWear device if you want your users to only use a specific app. Kiosk Mode operates in two different ways.
1. Always launch the same app on startup but still have the full functionality of the device
2. Lock the device to use only one app. Meaning you can't navigate away from it.
See our latest Knowledge Base Articles below for more information
We hope you enjoy these new features! If you have any questions or feedback, please let us know.