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FixAnnouncementImprovement
2 days ago

RealWear FIRMWARE 12.6 Patch update

We are today releasing a patch update for the RealWear HMT1 & RealWear-HMT1Z1.

The 12.6 patch updates include important updates to both Android security and RealWear Cloud connectivity. We recommend that all users update to this firmware to benefit from these enhancements.

This update includes important firmware changes that will provide support for the new RealWear ONE mobile apps video calling and remote keyboard features for RealWear HMT1 and RealWear HMT-1Z1.  Full support for RealWear ONE with RealWear HMT-1 and RealWear HMT-1Z1 will be available from late October.

Read the full release notes here:

AnnouncementImprovementNew FeatureApp Update
a week ago

Introducing RealWear one app

Introducing the brand new RealWear One app for iOS, available today from the Apple App Store.  

RealWear One is your all-in-one guide for maximizing the RealWear experience.  

Users can now set up Realwear head-mounted wearable devices out of the box in seconds,  just scan a simple QR code and instantly set a device's network settings, get connected, and start work.

Make text entry to RealWear devices faster than ever before. With our remote keyboard feature, you can log into apps or enter text without saying a word. Just type using your mobile phone and watch the text appear on your headset in real-time.

Go hands-free with our real-time video-sharing feature. Simply click 'start call' from your mobile app and your RealWear wearable device will join the video call. Then share the meeting link with your contacts, who will see what you're seeing instantly.

Find out more about RealWear One here 

Download directly from the iOS store here

AnnouncementNew FeatureApp Update
a week ago

RealWear Navigator 500 / 520 - V1.6 Firmware update

We are excited to announce the release of the latest version of firmware for our RealWear Navigator 500/520: version 1.6.

Version 1.6 includes important updates to both Android security and RealWear Cloud connectivity. We recommend that all users update to this firmware to benefit from these enhancements.

Once your RealWear device is updated to version 1.6, you can enjoy our brand-new mobile app experience, 'RealWear One'. This introduces our new mobile-to-headset pairing, seamless network setup for RealWear devices, our innovative "automagical" keyboard, and a slick 1:1 video collaboration feature.

Additionally, this update brings enhancements to our Flashlight, making it a global command. We've also added functionality to support PEAP networks and implemented several bug fixes to ensure your RealWear device operates smoothly and reliably.


Read the full release notes for this version here: https://support.realwear.com/knowledge/realwear-navigator-500-/-520-firmware-release-1.6

AnnouncementImprovementApp Update
2 weeks ago

RealWear Login ReBrand!

We’re thrilled to announce the rebranding of our RealWear Cloud login page! Our goal is to provide a better customer experience, and we think our new style reflects that.

The rebrand comes with a cleaner look and feel, as well as more intuitive navigation. We’ve also simplified the process for signing in and accessing your account. The rebrand will make it easier for you to find the resources you need.

We hope the new style and improved navigation makes your experience with RealWear Cloud even better. We’re always looking for ways to better serve our customers, and this rebrand is part of that effort.

Log in today to see the new look of RealWear Cloud and let us know what you think! If you have any questions or comments about the rebrand, please don’t hesitate to reach out.

We've added 'Sign In With Apple' to support our new RealWear Companion app *coming soon*


Team RealWear

FixImprovement
3 weeks ago

RealWear Cloud Minor Updates

Hey RealWear Cloud enthusiasts! We've been busy behind the scenes. 

Minor Updates

  • For RealWear Pro workspaces, no more guessing games! You can now see when your Pro workspace will expire in the Workspace Status bar inside RealWear Cloud.
  • In preparation for the RealWear Navigator® Z1 deliveries later this year, we've updated RealWear Cloud to support this model and enable all the features you know and love. Check out our launch page here: https://www.realwear.com/navigator-Z1/

Bug Fix:

  • Updated Background Image uploader to support blank images.

Cheers!

The RealWear Team

ImprovementNew Feature
a month ago

The one you've been waiting for.... RealWear Backgrounds

We're thrilled to announce another new feature on RealWear Cloud – a background uploader! Now you can quickly and easily upload a background to brand your device.

With the RealWear Cloud background uploader, you can quickly and easily upload images and customize the look and feel of your device. Whether you want to upload a logo, a photo, or your own custom artwork, it's now easier than ever to give your device a unique look.

We understand that branding your device is important to you, we listened to your feedback and improved massively on our old method and we're proud to provide this new feature to make it even easier. To upload a background, visit https://cloud.realwear.com and head over to your device, choose Home Screen and you'll see the new options in there. You can also visit our help page for more information.

We hope you enjoy this new feature and that it helps you quickly and easily brand your device. As always, we're here to help if you need assistance. Thanks for being part of the RealWear Cloud family!

Improvement
a month ago

RealWear Cloud Minor Update

We're announcing an improvement to styling and usability on RealWear Cloud! 

With this update, we've added subtle styling improvements to the design of RealWear Cloud, including a more refined finish. This ensures our products look great no matter where you take them, and that you can enjoy the same quality of design in any environment. We've recently added a chunk of missing tooltips to RealWear Cloud to expand on button explanations.

We're always striving to make sure our products look their best and we'll continue to make improvements whenever we can. We hope you enjoy the new styling - we certainly do!

If you have any questions about the new styling or any other aspects of RealWear products, please don't hesitate to contact us. We'd be more than happy to help.

2 months ago

Introducing Hidden WiFi Support

At RealWear, we're always hard at work, making RealWear Cloud better and better. Whether we're rolling out major features, squashing pesky bugs, or sneaking in handy little improvements, our goal is to put a smile on our customers' faces.

And guess what? We've got some exciting news! We just spruced up RealWear Cloud's Wifi Network features to support HIDDEN SSIDs. Pretty cool, right?

But wait, there's more! If you're heading to a customer site, we've got you covered. You can now set up the wifi network in advance, so when you arrive, you're already connected. No more fumbling around with network configurations on the spot. Smooth sailing from the get-go!

So, what are you waiting for? Get all the juicy details and dive into the awesomeness right here:https://support.realwear.com/knowledge/wifi-management-from-realwear-cloud


 

ImprovementNew Feature
2 months ago

RealWear Cloud Updates

Hello everyone!

We’re excited to announce the latest updates to RealWear Cloud, our cloud-based platform that helps businesses manage their RealWear Devices.

First, we’ve improved the sign-up experience and made it easier for customers to sign up for ReaWear Platform. We’ve added a self-signup page, and created more intuitive guided user flows throughout the platform. Sign up for a new workspace here: https://get-started.realwear.com 

We’ve also made some upgrades to the backend of RealWear Cloud, improving system performance and reliability. 

Finally, we’ve addressed a number of bug fixes to ensure that RealWear Cloud is always running smoothly.

We’re dedicated to helping our customers get the most out of their digital workspaces, so we’ll continue to make improvements to RealWear Cloud. We hope these updates make your experience even better.

Thanks for being part of the RealWear Cloud community!

Thanks,

The RealWear Cloud Team

AnnouncementImprovement
3 months ago

RealWear HMT-1 / HMT-1Z1 - v12.6 Firmware Update

We are excited to announce the release of the latest version of our RealWear HMT-1 / HMT-1Z1 firmware – version 12.6. This update brings a number of new features and improvements to your RealWear device to help make your mobile computing experience even better.

The new version 12.6 firmware includes cloud wifi management, which allows you to connect and manage your wifi settings from the cloud. This makes it easy to stay connected to the internet and share information when you’re on the go.

In addition, this update includes several bug fixes to help ensure that your RealWear device runs smoothly and reliably.

To further improve your mobile computing experience, we’ve added several Android security updates and a new WebView update. These updates keep your device up to date with the latest security features.

We hope you enjoy the new features and improvements in version 12.6 of our RealWear HMT-1 / HMT-1Z1 firmware. As always, thank you for being a loyal RealWear customer!

Read the release notes for this version here: https://support.realwear.com/knowledge/firmware-release-12.6-release-notes